Archives: knowledge-base

  • Applying Promotion

    During invoice creation, Optopro automatically evaluates the selected promotion against the products in the transaction. Depending on the selected promotion configuration: Eligible promotion is automatically applied. Coupon-based promotions require entry of a valid coupon code. Discounts are calculated automatically. Invalid, expired, or inactive promotions are ignored. This ensures billing remains fast, accurate, and compliant with…

  • Promotion Coupon

    The Promotion Coupon feature in Optopro allows you to create coupon-based promotional offers that can be shared with patients and redeemed during billing. Coupons provide flexibility to run targeted marketing campaigns, offer special discounts, and control how and where promotional discounts can be applied. Creating a Promotion Coupon To create a coupon-based promotion, configure the…

  • Brand Promotion

    The Brand Promotion feature allows you to create promotions based on the purchase of products from a specific brand. When a patient purchases a qualifying product, Optopro automatically applies a discount to another eligible product based on the promotion rules you configure. This promotion type is ideal for encouraging cross-selling, promoting premium brands, or running…

  • Creating a Promotion

    Buy X Get X Promotion Navigate to Administration >> Promotions >> Promotions BOGO and click New to add new promotion Configure the following information: Details Promotion Name Select the Store Promotion Type Promotion Status Validity Valid From Valid Until Applicable Products:  Frames Lens Lens-Extras Contact lens Items  Services The Buy X Get X promotion allows you…

  • Promotions

    The Promotions feature in Optopro enables you to create flexible promotional campaigns to boost sales, increase customer loyalty, and offer attractive deals to your patients. With a powerful rule-based promotion engine, you can configure simple discounts, Buy One Get One (BOGO) offers, brand-specific promotions, coupon-based discounts, and much more. Promotions are automatically evaluated during billing,…

  • Released Updates – 2026-06-12

    New Features  Added Default Edging Mode optionAt Store level you can set the default Edging Mode to be used in the Rx WorkOrder, it improves efficiency. Copy Previous Exam DataWith this new feature, doctor’s will be able to copy the  previous examination data to the current examination and then modify &continue their current examination, this…

  • Email Prescription

    Enhance your patient experience by delivering prescriptions instantly via email once the eye exam is completed. With Optopro, there’s no need for printed copies or manual handovers—prescriptions are securely sent directly to the patient’s inbox in just a few clicks. In the patient’s profile, simply select the Examination for which you’d like to send the…

  • Online Appointments

    Optical stores can significantly streamline their appointment management with Optopro’s integrated online booking widget. Instead of relying on phone calls or manual contact forms, patients can conveniently book eye exam appointments directly through your website—anytime, anywhere. All appointments booked online are instantly synchronized with your Optopro application, ensuring your schedule stays up to date without…

  • Released Updates – 2026-03-05

    New Features / Enhancements External Doctor Selection in Examination ModuleYou can now select an External Doctor directly from a dropdown within the Examination module, making it easier and faster to record external prescriptions. Manage External Doctors in AdministrationExternal Doctors can be entered once under:Administration → EMR → ReferralSimply enable the “IsExternalDoctor” option when creating the…

  • Inventory Adjustment

    The Inventory Adjustment in Optopro is designed to accurately correct inventory quantities when changes occur outside of standard operational workflows such as Goods Receipt, Goods Return, or Sales transactions. Inventory Adjustment is used to manually increase or decrease inventory quantities in exceptional situations where items were not updated through regular processes. For instance: Damaged, broken,…