Archives: knowledge-base

  • Released Updates – 2026-06-12

    New Features / Enhancements Cl WorkOrder InvoiceIn cases were the Cl WorkOrder had supplies for only one eye then in the Invoice both eye supplies were listed but one had 0 quantity and the other had the supplied quantity. This has been improved and now the invoice shows only the supplied qty lenses and the…

  • Email Prescription

    Enhance your patient experience by delivering prescriptions instantly via email once the eye exam is completed. With Optopro, there’s no need for printed copies or manual handovers—prescriptions are securely sent directly to the patient’s inbox in just a few clicks. In the patient’s profile, simply select the Examination for which you’d like to send the…

  • Online Appointments

    Optical stores can significantly streamline their appointment management with Optopro’s integrated online booking widget. Instead of relying on phone calls or manual contact forms, patients can conveniently book eye exam appointments directly through your website—anytime, anywhere. All appointments booked online are instantly synchronized with your Optopro application, ensuring your schedule stays up to date without…

  • Released Updates – 2026-03-05

    New Features / Enhancements External Doctor Selection in Examination ModuleYou can now select an External Doctor directly from a dropdown within the Examination module, making it easier and faster to record external prescriptions. Manage External Doctors in AdministrationExternal Doctors can be entered once under:Administration → EMR → ReferralSimply enable the “IsExternalDoctor” option when creating the…

  • Inventory Adjustment

    The Inventory Adjustment in Optopro is designed to accurately correct inventory quantities when changes occur outside of standard operational workflows such as Goods Receipt, Goods Return, or Sales transactions. Inventory Adjustment is used to manually increase or decrease inventory quantities in exceptional situations where items were not updated through regular processes. For instance: Damaged, broken,…

  • Glossary

    Optopro Examination Glossary Anterior Segment The front structures of the eye, including the lids, lashes, conjunctiva, cornea, iris, anterior chamber, lens, sclera, and orbit. Lids Assessment of eyelid position, structure, and health. Lashes Evaluation of eyelash cleanliness, alignment, and presence of debris or infection. Lens Refers to the crystalline lens inside the eye. Clear indicates…

  • Optik K&R Integration

    Optopro offers a seamless, fully automated integration with Optik K&R, enabling optical stores to streamline their inventory management, product catalog updates, purchase ordering, and frame data synchronization. This integration eliminates manual data entry, reduces operational errors, and ensures your store always has access to the most current product information offered by Optik K&R. Overview With…

  • OHIP Intergration

    OHIP – Health Card Validation (HCVs) Optopro’s OHIP Health Card Validation (HCVs) feature ensures that Ontario patients’ health card information is accurate, valid, and up to date before delivering insured optometry services. This module helps clinics minimize claim rejections, reduce administrative work, and maintain compliance with Ministry of Health regulations. Overview The OHIP HCVs Module…

  • Appointments

    Appointment section is designed to streamline and manage the scheduling of patient visits to ophthalmologists/eye-care clinics. It offers various viewing options, such as daily, weekly, or monthly calendars, to help staff manage the schedule effectively. Key functions of Appointment Appointment SchedulingIt allows the receptionist or medical staff to book, reschedule, or cancel appointments. Patient RegistrationIt…

  • Gmail SMTP Server Setup

    Send email with the Gmail SMTP server Watch the youtube video with step by step instructions by clicking on the link below: https://www.youtube.com/watch?v=ZfEK3WP73eY OR Follow the steps below to send emails via Gmail SMTP server that can be configured from your own Gmail account used for your business.   Step 1: Goto https://www.google.com/account/ and login to…